Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.

 

Returns:

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

To initiate a return, please contact our customer service team - support@Sunakkha.com/+918779330336. Our customer team will guide you on the return process and arrange the pickup. Remember, the return shipping cost is free if we have sent you the wrong product, colour, and size. If you want to exchange the product for a different colour or product, and the customer care representative agrees, then you will be charged for the return shipment and re-shipment.

Refunds:

Once we receive your return, we will inspect the item and process your refund. Refunds will be issued to the original payment method used for the order. Please allow 5-10 business days for the refund to appear on your account.

Exchanges:

If you received a defective or damaged item, we will send you a replacement at no additional cost. If you need to exchange an item for a different size or color, please contact our customer service team to initiate the exchange process.

 Non-returnable items:

Some items are not eligible for returns or exchanges, including:

• Personalized or customized items
• Items that have been used, washed, or damaged by the customer
• Items that have been removed from their original packaging or tags

Please contact our customer service team if you have any questions about whether an item is eligible for return or exchange. - support@Sunakkha.com/